Behavioral Health Specialist
Commonwealth Care Alliance is a rapidly growing nonprofit organization providing integrated health care and social support services to people with complex medical needs. Our patients are seniors and persons with disabilities covered under Medicaid or both Medicaid and Medicare. Our innovative care model is nationally recognized for its effectiveness in improving health outcomes for these vulnerable populations.
Our unique care model is empowering for our employees as well as our members. Whether you are a clinical or administrative professional, all of us at Commonwealth Care Alliance receive the satisfaction of knowing our work truly makes a difference. We enjoy a company culture of passionate advocacy in a supportive work environment with opportunities for growth and learning, competitive salaries, and a generous and comprehensive benefit package.
The Behavioral Health Specialist (Clinician) provides behavioral health assessments to select Commonwealth Care Alliance members and consultation, education, and support to CCA clinicians regarding behavioral health/substance abuse treatment and management. The Behavioral Health Clinician assists the clinical team in the management of complex behavioral health cases. The Behavioral Clinician will also implement a depression management program in accord with CCA guidelines currently under development.
The Behavioral Health Specialist spends 4 days on the road in member's homes and one day in the office participating in team meetings.
- Provides behavioral health support to clinical teams
- Determines member behavioral health needs and potential solutions through case conferences and in person assessments.
- Participates in team meetings and provides input to clinical teams on behavioral health issues, treatment options and strategies.
- Assists clinical teams evaluate a member’s need for behavioral health services
- Acts as a liaison to inpatient and outpatient behavioral health treatment facilities
- Conducts educational and training activities that promote appropriate, safe, and effective care.
- Participates in a variety of administrative functions, as requested, including network development, quality improvement programs, and clinical guideline development.
- Facilitates and/or participates in member care conferences.
- Advocates for members in a culturally competent manner.
- Ensures members’ rights to fair and equitable treatment and self determination
- Seeks maximum member and family participation to promote independence.
- Works with the CCA Behavioral Health Program Manager, the CCA H.E.C.T. Program and clinical teams to develop and implement a start-up Depression Management Program that includes the use of behavioral activation and problem solving treatments for depression.
- Serves as gatekeeper to the program through in person assessment of members recommended by clinical teams for inclusion in the DCM.
- Provides guidance and oversight to clinicians and staff implementing the DCM
- Maintains records necessary information and aggregate data about member progress for the purpose of quality improvement and recommendations about improving the DCM program.
- Master’s Degree in Social Work or Psychology, required
- Licensure with the Commonwealth of Massachusetts as a LCSW, LICSW, or LMHC
- 3-5 years of experience preferred
Knowledge, Skills and Abilities
- Must have a valid Drivers License with the Commonwealth of Massachusetts and a valid car
- Ability to implement creative solutions to behavioral health problems.
- Knowledge of Geriatric and Adult Behavioral Health Issues important
- Understands, maintains and can effectively communicate the standards of Compliance.
- Ability to prioritize workload and manage multiple projects simultaneously as evidenced by demonstrating effective time management skills.
- Maintains appropriate written and oral communication, documenting patient encounters, communicating with regulating agencies that may be involved in care, and communicating findings with primary care team
- Motivates, empowers, inspires and collaborates with all members of the organization
- Able to work effectively as a part of a team
- Effectively understands, communicates, and interacts with people across cultures and social disparities. Aware of one’s own cultural worldview and one’s attitude towards cultural differences and social justice. Possesses knowledge of different cultural practices and worldviews, and exhibits cross-cultural skills.
- While performing the duties of this job, the employee may be required to lift up to 20 pounds on an occasional basis.
- The employee frequently is required to stand, walk, sit, and reach with hands and arms.
- The employee is occasionally required to stoop, kneel, crouch, or crawl.
- Spanish, Portuguese, and or Haitian Creole fluency highly preferred/Necessary if working in Western Mass location
Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws