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Job Details: Provider Contracting Coordinator

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Provider Contracting Coordinator
This individual will be primarily responsible for the administrative functions to support the contracting department including its administrators, contract managers, and other office personnel.
  • Conduct and assure all contracts and Letters of Agreement (LOAs) are accurately and properly processed.
  • Assure accurate completion of all administrative processes for all legal documents, including signatory execution.
  • Conduct data entry for contracts as required.
  • Mail all contracts/LOAs to providers and assure timely return to CCA.  Outreach to providers to obtain any missing documents.
  • Assure all hard copy contracts/LOAs are filed appropriately.
  • Manage and organize provider contracting filing systems.
  • May assist in answering and triaging calls and emails--refer callers to the appropriate individuals for action--provide callers with general information--assist with problem solving as necessary and appropriate.
  • Assist in review of important documents for completeness and accuracy, as necessary.
  • Assist in maintaining logs, spreadsheets, and checklists to ensure information integrity and application of appropriate department work processes, as necessary.
  • Works independently to perform administrative processing tasks, such as preparing meeting materials, entering data, scanning documents, compiling records, distributing documents, routing incoming mail, and ordering supplies.
  • Interact with contracted and prospective providers to update them on the status of applications and work with them to clarify application process steps and forms.
  • Use computer systems and desk top applications to: compose emails, enter and edit data, conduct basic internet research, and retrieve information.
  • Use advance desktop application skills to develop correspondence, reports, agendas, initiate queries, perform calculations and manipulate data.
  • Maintains confidential work relationships in order to provide high level administrative support required in the performance of assigned duties; handles confidential information with discretion.
  • Support projects to improve department processes and business practices, as needed.
  • Demonstrates outstanding customer service orientation in all interactions; understands the importance of teamwork and displays commitment to effective teamwork.
  • Demonstrates professionalism and polish in work habits and interactions.
  • Assist with general office duties as requested
  • Other duties as assigned
  • Associates or Bachelor’s degree preferred.
  • 3 years of administrative experience required
  • Familiarity with health care business practices and contracts preferred
  • Familiarity with basic healthcare terminology/operations or has had experience working in healthcare setting
  • Must possess expert / advanced skills with Microsoft Office Applications
  • Strong oral and written communication skills
  • Must have the ability to prioritize, oversee, and manage several projects simultaneously
  • Must be flexible to last minute changes/directions in a fast paced environment.
  • Must be a quick learner and able to anticipate situations and managements’ needs
  • Must have strong attention to detail
  • Outstanding customer service orientation in all interactions; understands the importance of team work and displays commitment to effective team work
 Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws

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